Cheryl and Durant Imboden

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Hotel Palace Luzern
Lucerne, Switzerland
from Travel Intelligence


Lucerne Palace Hotel

Address: Haldenstrasse 10, CH-6002 Luzern
Telephone: +41 (0)41 416 1616
Fax: +41 (0)41 1000

Review

Jamie Dunford Wood:

As soon as you walk into this century-old hotel, you cannot fail to be impressed by its elegance and sophistication. Quieter and less bustling than the National, not as overwhelmingly grand as the Schweizerhof, there is a cote d'azur feel here, with its pale orange awnings, cream walls and cool contemporary furnishings. Their motto, too, is encouraging: 'le nouvel art de vivre'.

However, upstairs the 168 rooms are a little erratic. Mostly its the 5th and 6th floors that have been renovated, but these have low ceilings and lack character, although for lovers of separate power showers, you'll find them here. Elsewhere colours are muted and the décor is looking tired, with old bathroom fittings, some without air-conditioning.

Best of all are the first floor rooms, which have proper sit-out balconies overlooking the lake, and those that have been renovated come in a variety of colourways, from peach and cream to rich blue and pale yellow, with plain pale walls. Furniture mixes modern chrome and glass with repro antiques and French Empire lamps - plush corporate, and they will appeal to those who relish understatement. They also offer a 'Wellness Corner' with massage and a solarium, but no pool.

Durant Imboden:

I've stayed in the Palace Luzern since Jamie Dunford Wood's review was written (my visit was in June, 2007), and I should point out that the hotel has undergone a CHF 22 million renovation in the last few years. My third-floor "French-balconied" room facing the lake was extremely comfortable, with modern but warm and attractive furnishings, and my stay was enhanced by thoughtful little surprises such as a little tureen of freshly-made macaroons on my nightstand one evening and a packet of homemade layered almond cookies the next.

Service at the hotel was topnotch without being stuffy, and the location couldn't have been better. Dinner in the Jasper restaurant was also first-rate. My only criticism would be the croissants in the breakfast room, which weren't up to Parisian standards even though the other breakfast items were fine.

Tip: Don't bother staying here unless you're willing to book a room facing the lake, because the lakefront views are simply too stunning to miss out on.

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