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Accessible Venice

Page 2
Continued from page 1

Ponte delle Guglie photo

ABOVE: Ponte delle Guglie bridge. The steps on the right are half-height with rounded edges for easier negotiation by wheelchair travelers with companions.

Step 3: Buy a vaporetto tourist travel card or a supply of "disabled tickets."

ACTV, the Venice transportation authority, offers one- to seven-day tourist travel cards that allow unlimited travel on any of the city's water buses. You can buy these at the ACTV office in the Piazzale Roma or the vaporetto ticket booths near the railway station, the Fondamenta Nuove, the Piazza San Marco, and other locations.

Another (and more expensive) option may be the Venezia Unica tourist pass, which offers an a la carte package of vaporetto transportation, public toilets, admission to municipal museums, optional roundtrip transportation on the Alilaguna airport boat, and other perks with a frustratingly complicated pricing scheme.

Finally, passengers with wheelchairs can buy single-fare "disabled tickets" at heavily-discounted rates from ACTV ticket booths and Hellovenezia offices. Each ticket is valid for 75 minutes, and a companion travels free.

Once you have a pass or a supply of tickets, you'll be able to get between the city's various "accessibility zones" on the map by using the water buses. (The city claims that about 70 per cent of the streets in the historic center are accessible by vaporetto.)

This strategy works especially well on the Grand Canal, the Giudecca Canal, and the Lido, where the No. 1 and No. 2 routes are wheelchair-accessible.

vaporetto photoThe No. 1 boat is the most useful, since it zigzags from one side of the Grand Canal to the other on its 20-stop journey from the Piazzale Roma to the Lido. As the photo shows, this water bus can be crowded during the tourist season, but the conductor will usually clear a path for you, and the crew will help you on or off the boat quickly and without fuss.


  • About two-thirds of the vaporetto lines are fully wheelchair-accessible; a few are not, although wheelchair-accessible boats are being introduced on the circolare lines that use split-level motoscafo boats. Fully-accessible lines are marked in our illustrated article on Vaporetto routes.

Step 4: When in doubt, call ahead.

Most churches are accessible once you get inside. The tricky part may be in getting up the steps, but this can be managed if you have a strong companion or aren't shy about bumming a lift from athletic tourists or locals.

Other buildings, such as museums, may vary in accessibility. The most impressive rooms in the Scuola Grande di San Rocco, for example, require climbing a long flight of marble stairs--unless you use the special wheelchair with motorized rubber treads, which lets you assault the staircase like an army tank. Your best bet is to phone before you go, so you can make other plans if the building requires a sturdy set of lungs and legs.

More online information:

First, see page 3 of this article for a mini-map that shows wheelchair-accessible routes in the city center.

If you're looking for a place to stay, see our Accessible Venice Hotels article, which lists wheelchair-friendly hotels near the Piazza San Marco, on the Grand Canal, and by the Piazzale Roma (Venice's terminus for airport buses, taxis, cars, and the People Mover to the Marittima cruise piers).

The City of Venice has accessible Venice pages with general advice, an accessibility map in PDF format, a selection of barrier-free itineraries that are mostly up to date, lists of businesses that rent wheelchairs and accessible motorboats, and other useful information. You can also pick up a printed Accessible Venice kit in Venice or Mestre.

Sage Traveling, a site that provides information on disability travel in 40+ European cities, has a useful "Wheelchair Accessibility on Venice's Vaporetto" page with photos.

Another handy resource is the Venice page of Accessible Europe (see below), which--among other things--tells where to find accessible WCs and parking.

Don't miss Jon Read's Wheelchair Travel Tips for Venice, which he shared with us by e-mail in December, 2010 (and which we published in our Venice Travel Blog).

Finally, if you'd like to take a gondola ride in a wheelchair, book ahead with Gondolas4all (which has a custom-built pier with a wheelchair lift near the Piazzale Roma).

  • Please note that information in guidebooks or on Web sites isn't always up to date. (For example, many guidebooks and sites still mention bridge lifts that are no longer in service.)

A guide service:

Mike and Karen Henderson of The Venice Experience offer guided sightseeing tours, including itineraries for mobility-impaired travelers.

Two agencies that specialize in accessible travel:

Rebekah Serin of Regency San Marino SRL's Accessible Italy department writes:

"I am originally from New York and now live and work in Florence, Italy. I am with the specialized tour operator Regency San Marino SRL. We arrange group and individual travel in Italy for individuals with disabilities. We also can organize personalized itineraries for individuals, depending on their interests.

"We work with accessible coach buses, minibuses with tie-downs, and hotels with roll-in showers. We also visit accessible museums and restaurants and offer rentals of wheelchairs, electric scooters, and portable suitcase ramps. Your readers are welcome to visit our Web site and contact me for further information about our services."

Contact information:

Rebekah Serin
Manager, Accessible Italy
Regency San Marino SRL
Tel: From US: 011-378-0549-941108 or from Europe: 00-378-941108
Fax: From US: 011-378-0549-941110 or from Europe: 00-378-941110
Web site: http://www.accessibleitaly.com
E-mail: [email protected]

Another firm, Accessible Europe, has been serving disabled travelers since 1993. Massimo Micotti's company offers tour packages in Venice, Florence, and Rome that include transfers and half a day of guided sightseeing. Other services include transportion in accessible vans, rentals of self-drive cars for disabled travelers, wheelchair and scooter hire, help in obtaining dialysis or oxygen, etc.

Next page: Mini-map of accessible areas in the city center

In this article:
Accessible Venice
Transportation, other resources
Mini-map of accessible areas in the city center

Also see:
Accessible Hotels in Venice