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Accessible Venice

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Ponte delle Guglie photo

ABOVE: Ponte delle Guglie bridge. The steps on the right are half-height with rounded edges for easier negotiation by wheelchair travelers with companions.

Step 3: Buy a vaporetto tourist ticket or a supply of "disabled tickets."

ACTV, the Venice transportation authority, offers half-day, full-day, and multi-day tourist travel cards that allow unlimited travel on any of the city's water buses. You can buy these at the ACTV office in the Piazzale Roma or the vaporetto ticket booths near the railway station, the Fondamenta Nuove, the Piazza San Marco, and other locations.

Another (and more expensive) option may be the Venice Connected pass, which offers an a la carte package of vaporetto transportation, public toilets, admission to municipal museums, optional roundtrip transportation on the Alilaguna airport boat, and other perks with a frustratingly complicated pricing scheme.

Finally, passengers with wheelchairs can buy single-fare "disabled tickets" for €1,10 at ACTV ticket booths and Hellovenezia offices. Each ticket is valid for 75 minutes, and a companion travels free.

Once you have a pass or a supply of tickets, you'll be able to get between the city's various "accessibility zones" on the map by using the water buses. (The city claims that about 70 per cent of the streets in the historic center are accessible by vaporetto.)

This strategy works especially well on the Grand Canal, the Canale della Giudecca, and the Lido, where the No. 1 and No. 2 (formerly 82) routes are wheelchair-accessible.

vaporetto photoThe No. 1 boat is the most useful, since it zigzags from one side of the Grand Canal to the other on its 20-stop journey from the Piazzale Roma to the Lido. As the photo shows, this water bus can be crowded during the tourist season, but the conductor will usually clear a path for you, and the crew will help you on or off the boat quickly and without fuss.

Tip:

  • About two-thirds of the vaporetto lines are fully wheelchair-accessible; a few are not, although wheelchair-accessible boats are being introduced on the circolare lines that use split-level motoscafo boats. Fully-accessible lines are marked in our illustrated article on Vaporetto routes.

Step 4: When in doubt, call ahead.

Most churches are accessible once you get inside. The tricky part may be in getting up the steps, but this can be managed if you have a strong companion or aren't shy about bumming a lift from athletic tourists or locals.

Other buildings, such as museums, may vary in accessibility. The most impressive rooms in the Scuola Grande di San Rocco, for example, require climbing a long flight of marble stairs--unless you use the special wheelchair with motorized rubber treads, which lets you assault the staircase like an army tank. Your best bet is to phone before you go, so you can make other plans if the building requires a sturdy set of lungs and legs.

More online information:

If you're arriving by train, see the City of Venice's Informahandicap Venezia page, which has information on  the Centres for Assistance to Disabled Travellers (CAD) in the Venice Santa Lucia and Venice Mestre railroad stations.

The City of Venice also has helpful English-language accessible Venice pages with general advice, an accessibility map in PDF format, a selection of barrier-free itineraries that are mostly up to date, and other useful information.

Sage Traveling, a site that provides information on disability travel in 40+ European cities, has a useful "Wheelchair Accessibility on Venice's Vaporetto" page with photos.

Another handy resource is the Venice page of Accessible Europe (see below), which--among other things--tells where to find accessible WCs and parking. Also see the Italy section of Accessible Travel: Countries in oury Europe Travel Planner.

Don't miss Jon Read's Wheelchair Travel Tips for Venice, which he shared with us by e-mail in December, 2010 (and which we published in our Venice Travel Blog).

Please note that information in guidebooks or on Web sites isn't always up to date. (For example, many guidebooks and sites still mention bridge lifts that are no longer in service.)

A guide service:

Mike and Karen Henderson of The Venice Experience offer guided sightseeing tours, including itineraries for mobility-impaired travelers.

Two agencies that specialize in accessible travel:

Rebekah Serin of Regency San Marino SRL's Accessible Italy department writes:

"I am originally from New York and now live and work in Florence, Italy. I am with the specialized tour operator Regency San Marino SRL. We arrange group and individual travel in Italy for individuals with disabilities. We also can organize personalized itineraries for individuals, depending on their interests.

"We work with accessible coach buses, minibuses with tie-downs, and hotels with roll-in showers. We also visit accessible museums and restaurants and offer rentals of wheelchairs, electric scooters, and portable suitcase ramps. Your readers are welcome to visit our Web site and contact me for further information about our services."

Contact information:

Rebekah Serin
Manager, Accessible Italy
Regency San Marino SRL
Tel: From US: 011-378-0549-941108 or from Europe: 00-378-941108
Fax: From US: 011-378-0549-941110 or from Europe: 00-378-941110
Web site: http://www.accessibleitaly.com
E-mail: info@accessibleitaly.com

Massimo Micotti's Accessible Italy has been serving disabled travelers since 1993. The company offers four-day packages in Venice, Florence, and Rome that include transfers and half a day of guided sightseeing. Signor Micotti's staff also operates Accessible Europe, which works with local travel agencies in more than a dozen European countries to provide accessible hotel accommodations, minitours, van rentals, and cruises.

Back to page 1


In this article:



Hotel tip: Location can be important when choosing a hotel in Venice or on the mainland. Before booking, read our No. 1 Warning and Venice Hotel Recommendations by Area.


Venice canal reflections

A water taxi ride to Venice Airport
A warning about water taxis

Venice Railroad Station: a vaporetto view
Long lines at Venice Airport
Free boat trips to Murano

Need to pee? Prepare to pay
The perils of overpacking
Flood warning: the sound of sirens

Stupid tourist tricks
Johnny Depp's palazzo
Venetian daily life


Maggie in Venice

From Maggie in Venice:

A dog's life in Venice
A Beagle boards a water bus
Venice Carnival for dogs


Venice cruise review:


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