Trenitalia Regional Ticket Machines
ABOVE: Self-service regional ticket machines in
the Venezia Mestre station. TOP INSET PHOTO: Tickets from regional machines are
smaller than standard Italian railroad tickets (which look like airline boarding
larger Italian railroad stations, you'll normally find two types of ticket
Regional "biglietti self service" machines, such as
the ones in the photo at the top of this page. These are relatively simple
devices that dispense local or regional tickets and accept cash only.
Trenitalia "biglietto veloce" or "fast ticket"
machines, which are larger, dispense tickets for stations throughout Italy,
and accept coins, banknotes, or credit cards.
an article at Rome for Visitors,
how to buy tickets with Trenitalia "biglietto veloce" machines.
Here, we'll describe the regional "biglietti self service" machines,
which are simpler to use and are more convenient if you're just catching a train
between Venice and a city or town nearby:
Step 1: Select a
language on the display screen. Regional ticket machines used to be
programmed only in Italian, but recently we've encountered machines with an
Step 2: Look for a
quick-purchase option in the upper left corner of the screen. This can save
you a step or two: for example, in Venice or Mestre, you should see an
option for a local ticket.
Step 3: Choose how many
tickets you need, and whether you want one-way or return tickets. (Most
regional trains are second-class only, so don't buy a first-class ticket if
you see that option.)
When prompted, feed coins or banknotes into the machine.
(Some machines won't give more than €9 in change, so it's a good idea to
have a pocketful of coins or banknotes of €5 or €10 if you're buying only a
Step 5: Remove your
tickets and change from the slot at the bottom of the machine.
you're traveling to a mainland town such as Treviso
Vicenza and you want to know which trains will take you there, look for
a Trenitalia "biglietto veloce" machine--even if you've already
purchased your ticket. Go through the preliminary steps of buying a ticket,
entering your destination and desired date-and-time range at the prompts.
The machine will display departure times, train numbers, and other useful
information that you can write down to help you find the right departure
boarding the train, validate your ticket at a yellow stamping machine on or
near the station platform. This is very important, because your
ticket isn't valid unless it's stamped.