Frequently Asked Questions (FAQ)
From:
Venice
Railroad Station

"Does the station have facilities for disabled
travelers?"
Like other major stations in the Italian railway network,
Venezia Santa Lucia has a Center for Assistance to Disabled Travelers (CAD). One
entrance is in the station hall or lobby (see above), and the other is on the
back of the station building, facing the platforms.
CAD personnel can meet you at the train (with a wheelchair, if
needed), escort you to a departing train, sell railway tickets, etc. For opening
hours and a telephone number, see the Comune di Venezia's
Accessible Venice: By Train page. Trenitalia's
Assistance to persons with disabilities or reduced mobility page may also be
helpful.
How to bypass the station steps
Santa
Lucia Station has no stairs within the station (everything is on one level), but
the stairs leading from the front entrance to the public throughfare and the
Grand Canal can be a nuisance if you're in a wheelchair, pushing a baby
stroller, or wrestling with heavy wheeled luggage. Fortunately, the station has
a side door that makes it easy to bypass the stairs on your way out of--or
into--the station.
The side door is located in the train shed, on the left side as
you leave the platforms. See our
illustrated step-by-step directions.
Tip:
-
For information about getting around town if you're physically
challenged, read our
Accessible Venice
article. Also see
Accessible Venice Hotels if you need a place to stay.
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FAQ: Police, lost-and-found
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