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Frequently Asked Questions (FAQ)

From: Venice Railroad Station

handicapped toilet in Venice railroad station

ABOVE: The station's lavatories have been modernized to include toilets for disabled travelers.

"Does the station have facilities for disabled travelers?"

Like other major stations in the Italian railway network, Venezia Santa Lucia has a center that helps passengers with disabilities.

Railroad personnel can meet you at the train (with a wheelchair, if needed), escort you to a departing train, sell railway tickets, etc. For more information, see Trenitalia's Assistance to persons with disabilities or reduced mobility page.

How to bypass the station steps

Santa Lucia Station has no stairs within the station (everything is on one level), but the stairs leading from the front entrance to the public throughfare and the Grand Canal can be a nuisance if you're in a wheelchair, pushing a baby stroller, or wrestling with heavy wheeled luggage.

Venice railroad station handicapped entrance signFortunately, the station has two ramps: one to the right of the main steps as you leave the station (photo on left), and a gently sloping stretch of pavement down to the water from a side door to the left of Track 1.

Venice railroad station handicapped entrance signThe side door is located in the train shed, on the left side as you leave the platforms. See our illustrated step-by-step directions.


Next page: FAQ: Police, lost-and-found

In this article:
Venice railroad station
Arriving by train
Departing by train
Local transportation

Frequently asked questions (FAQ):
Where can I store baggage?
Where are the toilets (WCs)?
Does the station have food and shopping?
Does the station have facilities for disabled travelers?
How do I contact the police or the lost-and-found?

Also see:
Wheelchair, stroller, and wheeled-luggage ramp
Venice railroad station hotels
Mestre to Venice by train
Mestre railroad station

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