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Frequently Asked Questions (FAQ)

From: Venice Railroad Station

"Does the station have facilities for disabled travelers?"

Like other major stations in the Italian railway network, Venezia Santa Lucia has a Center for Assistance to Disabled Travelers (CAD). One entrance is in the station hall or lobby (see above), and the other is on the back of the station building, facing the platforms.

CAD personnel can meet you at the train (with a wheelchair, if needed), escort you to a departing train, sell railway tickets, etc. For more information, see the Comune di Venezia's English-language Informahandicap: Trains page.

How to bypass the station steps

Santa Lucia Station has no stairs within the station (everything is on one level), but the stairs leading from the front entrance to the public throughfare and the Grand Canal can be a nuisance if you're in a wheelchair, pushing a baby stroller, or wrestling with heavy wheeled luggage. Fortunately, the station has a side door that makes it easy to bypass the stairs on your way out of--or into--the station.

The side door is located in the train shed, on the left side as you leave the platforms. See my illustrated step-by-step directions.

Tip:

  • For information about getting around town if you're physically challenged, read my Accessible Venice article.

Next page: FAQ: Police, lost and found


In this article:
Venice Railroad Station Departing by train
Arriving by train Local transportation

Frequently asked questions (FAQ):
Where can I store baggage?
Where are the toilets (WCs)?
Does the station have food and shopping?
Does the station have facilities for disabled travelers?
How do I contact the police or the lost-and-found office?

Also see:
Photo guide to the station's wheelchair, stroller, and wheeled-luggage ramp
Venice railroad station hotels


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